Privacy Policy

 

1. Introduction

Welcome to KodiGari.com (“KodiGari”, “we”, “our”, or “us”).

KodiGari is an online vehicle rental marketplace designed to connect vehicle owners, rental businesses, and customers looking to rent vehicles in Tanzania.

This Privacy Policy explains how we collect, use, store, protect, and share personal information when you visit our website, create an account, publish a vehicle listing, communicate with other users, or use our services.

We respect your privacy and are committed to handling your personal information responsibly and in accordance with applicable data protection laws, including Tanzania’s Personal Data Protection Act, 2022, and applicable regulations.

By using KodiGari.com, you acknowledge that you have had the opportunity to read this Privacy Policy. Where consent is required by law, we will request it separately.

2. Information We Collect

We may collect the following categories of information, depending on how you use KodiGari.

2.1 Personal Information

When you register for an account or contact us, we may collect:

• Full name or username.

• Email address.

• Telephone or mobile phone number.

• Account login credentials, stored using appropriate security measures.

• Account type, such as vehicle owner, vendor, or customer.

• Profile information and account preferences.

2.2 Vehicle Listing Information

When vendors publish vehicle listings, we may collect and display information such as:

• Vehicle make, model, year, and category.

• Vehicle photographs and descriptions.

• Rental prices and applicable pricing units.

• Vehicle features, condition, and availability.

• Vehicle location or rental service area.

• Rental terms and other information supplied by the vendor.

Information included in a public listing may be visible to website visitors and prospective customers.

Please do not include sensitive personal information in public listings.

2.3 Location Information

KodiGari may process location information provided by users, such as a city, region, district, or vehicle pickup location, to help customers find relevant vehicle rentals.

If a feature requests access to your device’s precise location, that information will be processed only as permitted by applicable law and the permissions you grant.

You can manage your device’s location permissions through your browser or device settings.

2.4 Communications and Messages

When customers and vendors communicate through KodiGari, we may process information contained in messages, inquiries, and related communications to facilitate contact, maintain platform security, investigate reports, and resolve disputes.

Please avoid sharing passwords, payment PINs, or other confidential authentication information in messages.

2.5 Technical and Usage Information

When you visit our website, certain technical information may be collected automatically, depending on the website configuration and technologies in use. This may include:

• IP address.

• Browser type and version.

• Device and operating system information.

• Pages visited and interactions with the website.

• Dates, times, and duration of visits.

• Security logs and diagnostic information.

2.6 Payment Information

If payment services are offered through KodiGari, we may process information needed to initiate, verify, reconcile, or record transactions.

Depending on the payment method, this may include transaction references, payment status, amount, payment method, and relevant contact details.

Mobile money providers and other payment processors may process information under their own privacy policies and applicable requirements.

KodiGari does not ask users to disclose their mobile money PINs or account passwords to us through ordinary website forms or messages.

2.7 Customer Support Information

If you contact us for assistance, we may collect your name, contact details, the content of your inquiry, and information needed to resolve your request.

3. How We Collect Information

We may collect personal information:

• Directly from you when you register or edit your account.

• When you create, update, or manage a vehicle listing.

• When you submit a contact form or send us an inquiry.

• When you communicate with another user through available platform features.

• Automatically through website logs, cookies, and similar technologies, where enabled.

• From payment providers or service providers where necessary and lawfully permitted.

• From other sources where permitted by law and appropriate for the purpose.

We aim to collect only information that is reasonably necessary for the relevant purpose.

4. How We Use Your Information

KodiGari may use personal information to:

1. Create and manage user accounts.

2. Distinguish vendors from customers where required by platform functionality.

3. Publish and manage vehicle listings.

4. Help customers discover vehicles based on category, location, price, and availability.

5. Facilitate communication between customers and vendors.

6. Process or verify transactions where payment functionality is available.

7. Provide customer support and respond to inquiries.

8. Detect fraud, spam, abuse, and unauthorized access.

9. Maintain, troubleshoot, and improve the website.

10. Send important account, service, security, or policy notifications.

11. Send promotional communications where permitted by law and, where required, with your consent.

12. Comply with applicable legal obligations and respond to lawful requests.

13. Protect the rights, safety, property, and legitimate interests of KodiGari, its users, and other persons.

We will not use your personal information for materially unrelated purposes without an appropriate legal basis.

5. Legal Basis for Processing

Where required by applicable law, KodiGari will identify and rely on an appropriate legal basis for processing personal information. Depending on the circumstances, this may include:

• Consent: Where you have freely agreed to a specific use of your information.

• Contract or requested services: Where processing is necessary to create your account or provide a service you request.

• Legal obligations: Where processing is required by applicable law.

• Legitimate interests: Where processing is necessary for appropriate purposes, such as website security, fraud prevention, and service improvement, subject to applicable legal requirements and your rights.

Where processing relies on consent, you may withdraw that consent, subject to legal limitations and the consequences explained when consent is requested.

6. Public Listings and Sharing Between Users

KodiGari is a marketplace that enables vehicle owners and customers to find and contact one another.

When you publish a vehicle listing, information you choose to make public may be visible to other users, including visitors who do not have an account.

Depending on your listing settings and the features available, this information may include your business or display name, vehicle information, photographs, rental price, service location, and contact details.

Customers should understand that information shared directly with a vendor may be received and used by that vendor to respond to rental inquiries.

Please publish only information you are comfortable sharing publicly. Do not upload identification documents, financial account details, passwords, or other sensitive information into public listing fields.

7. When We Share Personal Information

We do not treat personal information as a product to sell. We may disclose information in the following circumstances, where appropriate and lawful:

7.1 Other Platform Users

We may make information available to customers or vendors when necessary to provide marketplace features, display listings, or facilitate communication.

7.2 Service Providers

We may share necessary information with service providers that help operate KodiGari, such as website hosting companies, technical support providers, security services, email providers, analytics providers, and payment processors where applicable.

These providers should process information only for authorized purposes and subject to appropriate safeguards and applicable legal requirements.

7.3 Legal and Regulatory Requirements

We may disclose information when required by law, a valid legal process, or a competent regulatory authority, or where disclosure is otherwise legally permitted and necessary to protect rights and safety.

7.4 Business Transfers

If KodiGari undergoes a merger, restructuring, acquisition, or transfer of business assets, relevant information may be transferred as part of that transaction, subject to applicable privacy requirements.

7.5 With Your Direction or Consent

We may share information when you request or authorize us to do so, or where another lawful basis permits the disclosure.

8. Cookies and Similar Technologies

KodiGari may use cookies and similar technologies to support website functionality, remember preferences, maintain user sessions, improve security, and understand website usage.

Depending on the services and plugins enabled, cookies may include:

• Essential cookies: Necessary for functions such as account login and security.

• Preference cookies: Used to remember selected settings.

• Analytics cookies: Used to understand how visitors use the website, if analytics tools are enabled.

• Third-party cookies: Set by integrated services, where applicable.

You can manage cookies through your browser settings. Disabling certain cookies may affect login, listing management, or other website functions.

Where required by law, KodiGari will obtain consent before using non-essential cookies or similar technologies.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.

Retention periods may depend on:

• Whether your account remains active.

• Whether a listing or transaction is ongoing.

• Customer support and dispute resolution requirements.

• Fraud prevention and website security needs.

• Legal, regulatory, accounting, or recordkeeping obligations.

When personal information is no longer needed, we will take appropriate steps to delete it, anonymize it, or securely retain it where a lawful reason requires continued storage.

Deleting your account may not immediately remove information that must be retained for legal, security, dispute-resolution, or other legitimate purposes.

10. Data Security

We take reasonable technical and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Depending on the information and risks involved, these measures may include access controls, appropriate password protection, security updates, backups, and secure transmission technologies.

However, no website or electronic transmission method can be guaranteed to be completely secure.

Users are responsible for protecting their login credentials, using strong passwords, and notifying us if they suspect unauthorized access to their accounts.

KodiGari will handle personal data incidents and provide notifications where required by applicable law.

11. Your Privacy Rights

Subject to applicable law and any lawful exceptions, you may have the right to:

• Request information about how your personal data is processed.

• Request access to personal information held about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of personal information where legally applicable.

• Object to or request restriction of certain processing activities.

• Withdraw consent where processing relies on consent.

• Request a copy of information in an applicable portable format where the law provides this right.

• Raise a complaint about the handling of your personal information.

To exercise an applicable right, contact KodiGari using the contact details in Section 17.

We may need to verify your identity before acting on a request. We will respond in accordance with applicable legal requirements.

Some information may need to be retained where required or permitted by law.

12. Account Management and Deletion

You may be able to view or update certain personal information through your KodiGari account settings.

If you wish to close your account or request deletion of personal information, contact us using the details provided in this policy.

We will assess your request and delete or anonymize eligible information where appropriate, subject to legal obligations, legitimate retention needs, and the rights of other users.

Information already copied, downloaded, or independently retained by another user may not be removable from that user’s possession through KodiGari alone.

13. Third-Party Websites and Services

KodiGari may contain links to third-party websites or services, including payment providers, communication services, or other external platforms.

We do not control the privacy practices of independent third parties. When you access their services, their own terms and privacy policies may apply.

We encourage you to review those policies before providing personal information or completing a transaction through an external service.

14. International Data Transfers

Some website hosting providers, technical service providers, or other service providers may process or store information outside Tanzania.

Where personal information is transferred across borders, KodiGari will take the steps required by applicable data protection law, including any applicable authorization, transfer conditions, or safeguards.

15. Children’s Privacy

KodiGari is intended for people who are legally eligible to use the relevant services and enter into applicable rental arrangements.

We do not knowingly collect children’s personal information in circumstances where doing so would be unlawful. Where consent or authorization relating to a child is required by law, the applicable requirements must be met.

If you believe a child has provided personal information inappropriately, please contact us so that we can assess the situation and take appropriate action.

16. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, website functionality, technology, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the beginning of this page. Where required by law, we will provide additional notice or seek consent before implementing relevant changes.

We encourage users to review this page periodically.

17. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or want to report a privacy concern, please contact KodiGari through the details below.

Website: https://www.kodigari.com/

Business / Legal Name: Kodi Gari

Email: info@kodigari.com

Address: Kinondoni, Dar es salaam, Tanzania

Please use “Privacy Request” as the subject of your email to help us identify your inquiry.

You may also contact the Personal Data Protection Commission of Tanzania through its official website at https://www.pdpc.go.tz/ if you wish to seek information about your rights or the complaint process.

18. Applicable Law

This Privacy Policy is intended to operate in accordance with applicable laws of the United Republic of Tanzania, including the Personal Data Protection Act, 2022, and applicable regulations.

Nothing in this policy is intended to exclude or limit any privacy rights that cannot lawfully be excluded or limited.

End of Privacy Policy

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